General Manager: Lead Operations, Growth & Guest Experience

popeyes; Mesa (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off (PTO)

Medical, Dental and Vision benefits

Discounted meals

Leadership development

Inclusive team culture

Job summary

Popeyes is seeking a General Manager in Mesa, AZ to lead daily restaurant operations, drive team performance, and ensure an exceptional guest experience. You will role-model high-energy leadership, manage scheduling, and oversee cost controls while fostering a positive culture aligned with Popeyes values.

The GM will recruit, train, and develop staff, ensure compliance with health and safety standards, and implement local marketing to grow sales and profitability.

Qualifications

• High school diploma or equivalent.
• 3–5 years of restaurant management experience.
• Strong leadership and communication abilities.
• Understanding of P&L statements and financials.

Responsibilities

• Lead daily restaurant operations with focus on food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop team members and managers.
• Coach and motivate staff to achieve goals and guest experience.
• Oversee inventory, labor costs, and financial performance.
• Ensure health, safety, and sanitation standards are met.
• Drive sales growth and profitability through local marketing and ops excellence.

Skills

Leadership

Team-building

Communication

Problem-solving

Financial acumen

Education

High school diploma

Bachelor’s degree a plus

Job description

Popeyes is seeking a General Manager in Mesa, AZ to lead daily restaurant operations, drive team performance, and ensure an exceptional guest experience. You will role-model high-energy leadership, manage scheduling, and oversee cost controls while fostering a positive culture aligned with Popeyes values.

The GM will recruit, train, and develop staff, ensure compliance with health and safety standards, and implement local marketing to grow sales and profitability.