General Manager — Lead Growth & Guest Experience

burgerking; Lowell (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is seeking a Restaurant General Manager to lead daily operations, drive guest satisfaction, and manage profitability at a single location. You will oversee a team of 10-45 employees, ensure financial controls, and uphold company standards.

The role requires strong leadership, experience in restaurant management, and the ability to work long or irregular shifts. District oversight ensures alignment with company goals.

Qualifications

• High School Diploma or GED required.
• 2 years of college preferred.
• Complete all internal certification programs.
• 1-2 years of restaurant management experience.
• Must be at least eighteen (18) years of age.

Responsibilities

• The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention).
• The Restaurant General Manager (RGM) leads the restaurant management team and oversees the financial controls, operations, people development, guest service and BKC compliance within the restaurant across all shifts.
• The Restaurant General Manager (RGM) should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
• This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers.
• This position interacts with restaurant team members, restaurant management, DM-s, customers, members of the field operations team and outside vendors.

Skills

Personable, results-oriented

Team leader in fast-paced settings

Education

High School Diploma or GED

2 years of college preferred

Internal certification programs

1-2 years of restaurant management experience

Age 18+

Job description

Burger King is seeking a Restaurant General Manager to lead daily operations, drive guest satisfaction, and manage profitability at a single location. You will oversee a team of 10-45 employees, ensure financial controls, and uphold company standards.

The role requires strong leadership, experience in restaurant management, and the ability to work long or irregular shifts. District oversight ensures alignment with company goals.