General Manager: Lead Growth & Guest Experience

Harri; Fairview Heights (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working

Tuition Reimbursement/GED Assistance

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program

Unity Care

Company Chaplain

Job summary

Fazoli's seeks a General Manager to lead a fast-paced, customer-focused team. The GM will drive sales, maintain food quality and safety, and cultivate a positive work environment while ensuring profitability.

Ideal candidates have restaurant leadership experience and a track record of building strong teams and delivering exceptional guest experiences. This location offers a stable environment with opportunities for advancement.

Qualifications

• 3+ years of restaurant management experience.
• Strong leadership and communication skills.
• Proven ability to improve profitability and guest satisfaction.

Responsibilities

• Lead, develop, and motivate the management team to achieve goals and high service standards.
• Recruit, hire, train, and onboard new employees.
• Conduct performance evaluations and coach staff.
• Create and manage work schedules for management and hourly staff.
• Oversee day-to-day operations from food prep to guest service.
• Ensure food quality and safety standards across the restaurant.
• Monitor customer satisfaction and respond to feedback.
• Manage costs, budgets, and KPIs to drive profitability.

Skills

Leadership

Team Management

Recruitment

Training

Scheduling

Customer Service

Financial Acumen

Tools

POS Systems

Job description

Fazoli's seeks a General Manager to lead a fast-paced, customer-focused team. The GM will drive sales, maintain food quality and safety, and cultivate a positive work environment while ensuring profitability.

Ideal candidates have restaurant leadership experience and a track record of building strong teams and delivering exceptional guest experiences. This location offers a stable environment with opportunities for advancement.