General Manager — Lead Dining, Wine Club & Scratch Kitchen

Cooper's Hawk Winery; Concord (NC); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Dining discount 50%

Wine discount 40%

Medical/Dental/Vision/Telehealth

401(k) with company match

Paid parental leave

Paid time off

Team member rewards

Career development opportunities

Job summary

Cooper’s Hawk Winery and Restaurants seeks a General Manager to lead a high-volume, full-service restaurant with a scratch kitchen, tasting room and Wine Club. You will mentor leaders, oversee kitchen, FOH and retail operations, and drive exceptional guest experiences.

The role offers $90,000–$112,000 per year plus 20% bonus potential, based on experience and internal pay equity, with comprehensive benefits.

Qualifications

• Minimum 2 years of General Manager experience in a full-service restaurant.
• Scratch kitchen experience preferred.
• Excellent verbal and written communication.
• Read, understand and communicate in English.
• Demonstrates financial acumen.

Responsibilities

• Oversee all aspects of restaurant operations, including kitchen, front-of-house, retail/tasting room and Wine Club.
• Lead all Management and Hourly Team Members as a role model of Cooper’s Hawk behaviours and values.
• Use POS systems, scheduling software, inventory systems and Microsoft Office to stay organized.
• Focus on service execution and uphold all food, service, and facility standards.
• Be accountable for achieving monthly sales, profit targets, and Wine Club goals.

Skills

Communication skills

Financial acumen

Leadership

English proficiency

Food knowledge

Microsoft Office

Education

ServSafe certification (preferred)

Tools

POS systems

Scheduling software

Inventory systems

Microsoft Office

Job description

Cooper’s Hawk Winery and Restaurants seeks a General Manager to lead a high-volume, full-service restaurant with a scratch kitchen, tasting room and Wine Club. You will mentor leaders, oversee kitchen, FOH and retail operations, and drive exceptional guest experiences.

The role offers $90,000–$112,000 per year plus 20% bonus potential, based on experience and internal pay equity, with comprehensive benefits.