General Manager - HVAC Services (Bonus)

Jobot; Wilmington (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Medical, Dental, Vision insurance

401(k) with company match

Paid Time Off

Life Insurance

Phone and gas card

Job summary

Jobot in Wilmington, NC is seeking a General Manager of residential HVAC services to oversee all service operations, budgeting, and customer relations. The role requires strategic leadership, financial stewardship, and hands-on management of a high-performing team.

You will lead a team using ServiceTitan, implement plans to boost productivity and profitability, and work closely with senior leadership to align departmental goals with company strategy.

Qualifications

• Minimum of 5 years of experience in HVAC service management.
• Proven managerial or leadership experience.
• Strong budgeting, forecasting, and financial reporting skills.

Responsibilities

• Oversee the daily operations of the HVAC service department, ensuring efficiency.
• Develop and implement plans to improve productivity, customer satisfaction and profitability.
• Manage budgeting, forecasting, and financial reporting for the department.
• Utilize ServiceTitan to manage service schedules, dispatching, and invoicing.
• Lead, coach, and develop a high-performing service team.
• Ensure compliance with regulations and company policies.
• Build strong relationships with customers and exceed expectations.
• Analyze performance metrics and drive improvements in service delivery.
• Collaborate with senior leadership to align goals with overall strategy.

Skills

HVAC service management

ServiceTitan proficiency

Financial management

Leadership & team development

Customer service excellence

Data analysis & metrics

Education

Bachelor’s degree in Business Administration, Finance, Accounting, or related field

Tools

ServiceTitan

Job description

Jobot in Wilmington, NC is seeking a General Manager of residential HVAC services to oversee all service operations, budgeting, and customer relations. The role requires strategic leadership, financial stewardship, and hands-on management of a high-performing team.

You will lead a team using ServiceTitan, implement plans to boost productivity and profitability, and work closely with senior leadership to align departmental goals with company strategy.