HVAC Service Manager: Drive Profit & Service Excellence

Southern Home Services; Millbrook (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Reliable year-round work

Weekly paychecks

Paid time off and holidays

Medical, dental, vision benefits

Job summary

Southern Home Services is seeking an HVAC Manager to lead our residential HVAC service operations. The role emphasizes profitability, customer satisfaction, and team leadership across multiple locations. You will schedule work, manage budgets, oversee parts and tools, and drive growth through service excellence.

The ideal candidate brings 5+ years of HVAC service and supervision experience, strong communication, and a valid driver’s license. Experience with Service Titan is highly desired.

Qualifications

• 5+ years of hands-on HVAC service experience.
• Supervision and leadership capabilities.
• Strong communication and numerical skills.
• Valid driver’s license with driving to multiple locations.

Responsibilities

• Drive profitability and customer satisfaction by growing revenue while delivering excellent service.
• Evaluate and schedule service work to optimize manpower and profitability.
• Develop and manage departmental budgets to meet financial objectives.
• Oversee procurement and allocation of materials/equipment for scheduled jobs.
• Schedule repairs and maintenance to minimize delays and ensure smooth operations.
• Contribute to marketing strategies for department growth.
• Generate and review performance reports to improve operations.
• Track inventory, tools, and vehicle usage for efficient resource management.
• Instruct crews on proper material use and maintain high-quality workmanship.
• Review payroll for accurate technician compensation.
• Ensure tools are available and well-maintained; assist in dispatching.
• Address customer issues promptly to maintain satisfaction.
• Evaluate staff performance and provide on-the-job training.
• Assist General Manager in identifying and developing future leaders.

Skills

HVAC service experience

Supervision

Communication

Computer skills

Mathematical skills

Valid driver's license

Travel to locations

Tools

Service Titan experience

Job description

Southern Home Services is seeking an HVAC Manager to lead our residential HVAC service operations. The role emphasizes profitability, customer satisfaction, and team leadership across multiple locations. You will schedule work, manage budgets, oversee parts and tools, and drive growth through service excellence.

The ideal candidate brings 5+ years of HVAC service and supervision experience, strong communication, and a valid driver’s license. Experience with Service Titan is highly desired.