Residential HVAC General Manager — Lead, Grow & Bonus

Jobot; Wilmington (NC); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision

401(k) with match

Paid time off

Phone and gas card

Job summary

Jobot in Wilmington, NC is seeking a General Manager of residential HVAC services to lead the service department, drive profitability, and manage financials. The role requires strong leadership, service management expertise, and proficiency with ServiceTitan.

A bachelor’s degree in a related field is preferred, with 5+ years of managerial HVAC experience. We offer a competitive salary and bonus structure, a comprehensive benefits package, and opportunities for growth in a dynamic,

Qualifications

• 5+ years in HVAC service management.
• Proven managerial/leadership experience.
• Proficiency with ServiceTitan software is required.
• Strong budgeting, forecasting and financial reporting skills.

Responsibilities

• Oversee daily HVAC service department operations.
• Develop plans to boost productivity and customer satisfaction.
• Manage budgeting, forecasting and financial reporting.
• Use ServiceTitan to manage schedules, dispatching, invoicing and CRM.
• Coach and develop a high-performing service team.
• Ensure compliance with regulations and policies.
• Build strong relationships with customers and stakeholders.
• Analyze metrics and implement improvements.
• Collaborate with senior leaders to align goals.

Skills

Leadership

Financial management

Customer service

Team development

Education

Bachelor’s degree in Business Admin/Finance/Accounting

Tools

ServiceTitan

Job description

Jobot in Wilmington, NC is seeking a General Manager of residential HVAC services to lead the service department, drive profitability, and manage financials. The role requires strong leadership, service management expertise, and proficiency with ServiceTitan.

A bachelor’s degree in a related field is preferred, with 5+ years of managerial HVAC experience. We offer a competitive salary and bonus structure, a comprehensive benefits package, and opportunities for growth in a dynamic,