General Manager - HVAC/Plumbing Ops & Growth

Key People; California; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k)

401(k) 4% Match

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Key People in California seeks a General Manager to own the HVAC/plumbing division's operations and finances, coordinating field teams and office staff, and driving profitability. You’ll lead P&L, safety compliance, and growth initiatives, while maintaining strong client relationships.

The role requires experience in construction or HVAC trades, a relevant degree or certification, and a clean driving record. Flexibility for overtime and weekends is expected.

Qualifications

• Three to five years of experience in managing projects in construction; or bachelor’s degree in construction science or related fields; or an equivalent certification combined with experience, and education preferred.
• Extensive knowledge and work experience in the trade of HVAC and general construction.
• California Driver License, with clean DMV record
• Excellent communication skills, both written and verbal
• Strong organizational and administrative skills
• Strong and solid typing skills, and a proficiency with Microsoft Office and Excel Software programs
• Ability to work in a team environment
• Uses independent judgment and discretion in prioritizing and managing situations
• Must be willing to work a flexible schedule, overtime and weekends as required
• Familiarity with computers and software programs for job costing, scheduling, and estimating
• Ability to be flexible, decisive, and work effectively under pressure and in a fast-paced environment
• Coordinate several major activities at once, while analyzing and resolving specific problems
• Establish and maintain good working relationships with many different people inside and outside of the company
• Licensing: A valid Journeyman / Master Plumber license is a major plus, but a strong business background in the trades will be heavily considered.
• Requirements: Must pass a background check, drug screen, and possess a clean driving record.

Responsibilities

• P&L Ownership: Manage the division's budget, track labor and material costs, and implement pricing models to hit gross profit margins.
• Team Leadership: Recruit, train, and mentor licensed plumbers, apprentices, and office staff; foster accountability, safety, and craftsmanship.
• Operational Excellence: Oversee dispatching, scheduling, and job workflows to maximize technician efficiency and minimize call-backs.
• Business Growth: Develop and execute sales strategies to expand maintenance contracts, residential plans, and market share.
• Customer Relations: Serve as the escalation point for inquiries and disputes to protect the brand.

Skills

Team Leadership

P&L Management

HVAC knowledge

Construction experience

Budgeting

Communication skills

Microsoft Office

California Driver License

Education

Bachelor’s degree in construction science or related field

Tools

Microsoft Office

Excel

Job description

Key People in California seeks a General Manager to own the HVAC/plumbing division's operations and finances, coordinating field teams and office staff, and driving profitability. You’ll lead P&L, safety compliance, and growth initiatives, while maintaining strong client relationships.

The role requires experience in construction or HVAC trades, a relevant degree or certification, and a clean driving record. Flexibility for overtime and weekends is expected.