General Manager — Guest Experience & P&L Leader

Lucky Strike Entertainment; San Francisco (CA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness resources

401(k) retirement plan

Employee stock purchase program

Employee Assistance Program

Vacation, Paid Holidays

Perks discounts

Job summary

Lucky Strike Entertainment in San Francisco is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center, leading from the floor and building a place people genuinely want to come back to.

You will oversee bowling, arcade, food and beverage, bar, and events; drive daily sales, build high-performing teams, manage full P&L, and ensure operations are guest-ready with strong cost controls. This role requires nights, weekends, and holidays.

Qualifications

• Experience leading a high-volume guest-focused venue.
• Proven track record of driving sales growth and hitting targets.
• Strong P&L, budgeting and cost control experience.
• Experience building leadership teams.
• Visible floor-first leadership, especially during peak periods.
• Available to work nights, weekends and holidays.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events.
• Drive daily sales through direct guest engagement, event execution and marketing initiatives.
• Build and develop high-performing teams across every department.
• Set performance expectations and hold teams to consistent results across sales, operations and guest satisfaction.
• Own full P&L including labor, COGS, inventory and cost controls.
• Keep facilities and attractions clean, operational and guest-ready.

Skills

Leadership experience

Sales growth

P&L budgeting

Team development

Floor leadership

Flexible schedule

Job description

Lucky Strike Entertainment in San Francisco is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center, leading from the floor and building a place people genuinely want to come back to.

You will oversee bowling, arcade, food and beverage, bar, and events; drive daily sales, build high-performing teams, manage full P&L, and ensure operations are guest-ready with strong cost controls. This role requires nights, weekends, and holidays.