General Manager: Growth, Culture & P&L Leader

Potbelly; Eden Prairie (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with performance-based

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is seeking a General Manager in Minnesota to lead daily shop operations, drive sales, and manage a team in a fast-paced kitchen environment.

The GM will oversee scheduling, training, and development, while maintaining food safety and achieving labor and cost goals. This role requires a customer-first mindset, strong communication, and a track record of building teams.

Qualifications

• Minimum of 2 years as General Manager in a restaurant or retail environment with P&L responsibility.
• Must pass and obtain a Food Safety Certification.
• Strong customer-first mindset for a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to build and develop teams and handle conflict.
• Open availability and ability to work 45 hours per week.
• Proficient with Microsoft Office.
• Ability to interpret financial reports.
• Ability to lift up to 50 lbs.

Responsibilities

• Train, coach, and develop shop team members to realize their potential.
• Assess staff abilities and create development plans.
• Interview, select, and hire great people who represent Potbelly values.
• Develop and maintain Good Vibes culture that fosters retention.
• Schedule Associates, Certified Trainers and Shift Leaders.
• Update communication board with critical shop information.
• Hold regular meetings with key shop staff.
• Delegate tasks and ensure high standard of execution.
• Ensure all security procedures are followed.

Skills

Leadership

Communication

Problem solving

Organization

Team development

Scheduling

Customer focus

Time management

Interviewing

Attention to detail

Tools

Microsoft Office

Job description

Potbelly Sandwich Works is seeking a General Manager in Minnesota to lead daily shop operations, drive sales, and manage a team in a fast-paced kitchen environment.

The GM will oversee scheduling, training, and development, while maintaining food safety and achieving labor and cost goals. This role requires a customer-first mindset, strong communication, and a track record of building teams.