General Manager: Growth, Bonuses & Leadership Training

Dunkin' Donuts; Richland Center (IN); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Health Benefits

401k and 401K matching

Short and Long Term Disability

Flexible Spending Account

Life Insurance

Paid time off

Paid training

Employee Discounts

Annual Apparel Gifts

Job summary

Dunkin' / Baskin-Robbins General Managers are the backbone of our growing franchise network, shaping a fun, safe environment for guests and crew. This role is part of TMart, a large franchise group overseeing dozens of Dunkin' restaurants.

We offer a paid, internal training program and clear certification paths to leadership. Competitive compensation includes base pay, monthly and weekly bonuses, year-end incentives, and a robust benefits package with health, 401k, disability, paid time off, and

Qualifications

• Previous leadership experience in retail, restaurant or hospitality.
• Inspiring and motivating personality.
• Strong analytical skills and business acumen.

Responsibilities

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Skills

Leadership experience

Inspiring personality

Analytical skills

Team player

Time management

Problem-solving

Guest-focused

Job description

Dunkin' / Baskin-Robbins General Managers are the backbone of our growing franchise network, shaping a fun, safe environment for guests and crew. This role is part of TMart, a large franchise group overseeing dozens of Dunkin' restaurants.

We offer a paid, internal training program and clear certification paths to leadership. Competitive compensation includes base pay, monthly and weekly bonuses, year-end incentives, and a robust benefits package with health, 401k, disability, paid time off, and