General Manager — Lead High-Growth Team & Guest Experience

Dunkin' Donuts; Rhinelander (WI); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) with matching

Disability insurance

Flexible Spending Account

Life insurance

Paid time off

Paid training

Scholarship opportunities

Flexible schedules

Employee discounts

Annual apparel gifts

Job summary

Dunkin' / Baskin-Robbins is seeking motivated General Managers across Wisconsin, Minnesota, and Michigan. The role begins with a paid Management Trainee program, advancing to General Manager with certification bonuses and a competitive compensation package.

Base pay starts at $46K–$56K yearly, with monthly, weekly, and year-end bonuses plus extensive benefits. The group offers growth opportunities across a large Dunkin' franchise network and internal training to build leadership capabilities.

Qualifications

• Must have leadership experience in retail, restaurant, or hospitality.
• Ability to recruit, hire, onboard and develop restaurant team members.
• Strong analytical skills and business acumen.

Responsibilities

• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements.
• Ensure brand standards, recipes, and systems are prepared and executed correctly.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach team members to drive sales, profitability, and guest satisfaction.
• Review guest feedback and implement improvement plans.
• Lead training for restaurant team members and roll out new products.

Skills

Leadership

Team Management

Employee Training

Customer Service

Job description

Dunkin' / Baskin-Robbins is seeking motivated General Managers across Wisconsin, Minnesota, and Michigan. The role begins with a paid Management Trainee program, advancing to General Manager with certification bonuses and a competitive compensation package.

Base pay starts at $46K–$56K yearly, with monthly, weekly, and year-end bonuses plus extensive benefits. The group offers growth opportunities across a large Dunkin' franchise network and internal training to build leadership capabilities.