General Manager – Training & Growth Path

Dunkin' Donuts; Portage (IL); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401k and 401K matching

Disability insurance

Flexible Spending Account

Life Insurance

Paid time off

Paid training

Scholarship Opportunities

Job summary

Dunkin' Donuts is seeking motivated General Managers to lead teams across multiple states in the U.S. This role begins with a paid Management Trainee track, followed by Certification milestones and bonuses tied to performance.

Competitive base pay with additional monthly and weekly bonuses and a rich benefits package awaits the right candidate. Responsibilities include staffing, training, budgeting, and driving sales while maintaining brand standards and guest satisfaction.

Qualifications

• Previous leadership experience in retail, restaurant or hospitality.
• Strong guest-focused mindset and customer service orientation.
• Ability to train, coach and develop restaurant teams.

Responsibilities

• Maintain a safe, healthy environment by following safety and sanitation requirements and laws.
• Recruit, hire, onboard and develop restaurant team members.
• Coach teams to drive sales, profitability and guest satisfaction.
• Review guest feedback and implement improvement actions.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to maximize profitability and complete inventory and financial reporting.
• Plan weekly schedules to meet demand and service standards.
• Communicate priorities and results to the team.

Skills

Leadership experience

Guest-focused

Analytical skills

Team development

Time management

Communication

Job description

Dunkin' Donuts is seeking motivated General Managers to lead teams across multiple states in the U.S. This role begins with a paid Management Trainee track, followed by Certification milestones and bonuses tied to performance.

Competitive base pay with additional monthly and weekly bonuses and a rich benefits package awaits the right candidate. Responsibilities include staffing, training, budgeting, and driving sales while maintaining brand standards and guest satisfaction.