General Manager - Culinary Retail Lead (New Store)

Cscgeneration 2; Portland (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

Sur La Table is opening a new store in the United States and seeks a General Manager to lead culinary and retail teams, delivering best-in-class service and memorable customer experiences. You will recruit, coach, and develop staff while driving store performance and ensuring brand standards.

The role requires strong leadership, excellent communication, and a deep commitment to guest obsession, with responsibility for operations, inventory, training, and compliance to achieve exceptional results.

Qualifications

• 3+ years of retail management experience, preferably in a specialty or culinary retail environment.
• Current Food Manager Certification, or ability to acquire certification as needed.

Responsibilities

• Recruit, develop and retain a high‑performing team.
• Lead, coach, and inspire associates to exceed performance expectations.
• Represent Sur La Table’s brand and culture by creating memorable customer experiences.
• Develop and implement strategies to exceed sales and financial goals.
• Oversee daily store operations and ensure policy compliance.

Skills

Leadership

Team development

Customer experience

Communication

Problem solving

Education

Food Manager Certification

3+ years retail management

Tools

Microsoft Office

Retail management systems

Job description

Sur La Table is opening a new store in the United States and seeks a General Manager to lead culinary and retail teams, delivering best-in-class service and memorable customer experiences. You will recruit, coach, and develop staff while driving store performance and ensuring brand standards.

The role requires strong leadership, excellent communication, and a deep commitment to guest obsession, with responsibility for operations, inventory, training, and compliance to achieve exceptional results.