Culinary Retail GM — Lead Team & Guest Experience

Cscgeneration 2; Woodmere (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Sur La Table is seeking a General Manager to lead store teams and deliver exceptional culinary and retail experiences. You will align strategic business goals with operations, merchandising and guest service to drive performance and guest satisfaction.

The role requires strong leadership, operational acumen and a passion for community engagement, with a focus on achieving sales targets and delivering best-in-class service.

Qualifications

• 3+ years retail management experience.
• Food Manager Certification or ability to obtain certification.
• Proven sales leadership and people development.

Responsibilities

• Recruit, develop and retain a high-performing team for culinary and retail.
• Lead coaching, performance reviews and growth plans.
• Drive customer-centric experiences and brand representation.
• Oversee store operations, inventory, safety and compliance.

Skills

Retail management

Leadership

Customer service

Tools

Microsoft Office

POS systems

Job description

Sur La Table is seeking a General Manager to lead store teams and deliver exceptional culinary and retail experiences. You will align strategic business goals with operations, merchandising and guest service to drive performance and guest satisfaction.

The role requires strong leadership, operational acumen and a passion for community engagement, with a focus on achieving sales targets and delivering best-in-class service.