Culinary Retail General Manager | Growth & Experience

Sur La Table; Darien (CT); On-site; USD 75,000 - 110,000; Full time

Job summary

Sur La Table, a premier culinary retailer in the United States, seeks a General Manager to lead both culinary and retail teams across store operations. You will drive customer-focused service, sales performance, and store excellence through strategic leadership and hands-on coaching.

Ideal candidates bring 3+ years of retail management experience, a Food Manager Certification, and a track record of building high-performing teams while delivering outstanding guest experiences.

Qualifications

• 3+ years of retail management experience.
• Proven leadership and staff development abilities.
• Strong communication and problem-solving skills.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Lead and develop high-performing culinary and retail teams.
• Represent the Sur La Table brand and create memorable customer experiences.
• Develop strategies to exceed sales and financial goals across operations.
• Oversee store operations, inventory, and compliance with SOPs.
• Ensure a safe, clean, and well-merchandised store environment.

Skills

Retail management

Leadership

Customer service

Team development

Communication

Education

Food Manager Certification

Tools

Microsoft Office

Retail management systems

Job description

Sur La Table, a premier culinary retailer in the United States, seeks a General Manager to lead both culinary and retail teams across store operations. You will drive customer-focused service, sales performance, and store excellence through strategic leadership and hands-on coaching.

Ideal candidates bring 3+ years of retail management experience, a Food Manager Certification, and a track record of building high-performing teams while delivering outstanding guest experiences.