General Manager, Coffee Shop — Meridian

Ziggi’s Coffee, LLC; Meridian (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC seeks a hands-on General Manager to lead store operations, drive guest experience, and develop a high-performing team. This role focuses on daily execution, staff coaching, scheduling, and labor control while upholding the brand culture and standards.

The General Manager will maintain a welcoming, safe environment, mentor leaders, and partner with owners to drive growth and performance across sales, quality, and service metrics.

Qualifications

• 1–2 years of leadership in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service and guest experience standards.
• Proven ability to coach and develop teams.
• Experience with labor planning, scheduling, and inventory.
• Excellent communication under pressure.
• Passionate about creating a positive team culture and growth.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service

Coaching & Development

Labor management

Communication

Team culture

Job description

Ziggi’s Coffee, LLC seeks a hands-on General Manager to lead store operations, drive guest experience, and develop a high-performing team. This role focuses on daily execution, staff coaching, scheduling, and labor control while upholding the brand culture and standards.

The General Manager will maintain a welcoming, safe environment, mentor leaders, and partner with owners to drive growth and performance across sales, quality, and service metrics.