General Manager

Vape City; Tyler (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Vape City in Texas is seeking a General Manager to lead 3–5 District Managers across 15–25 stores, ensuring districts meet company standards, performance goals and clear communication.

This full-time role requires hands-on leadership, scheduling, staffing coverage, and operational coordination. You will conduct visits, review promotions, drive sales, and address HR concerns while reporting results to Operations Management.

Qualifications

• Experience managing employees and retail/business operations.
• Excellent verbal communication
• Professional appearance and demeanor
• Strong leadership, time management, and communication skills

Responsibilities

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Job description

Description

General Manager (GM)

Location: Texas (multiple districts)

Schedule: Full-time | 50+ hrs/week | Reliable transportation required

Overview:

General Managers oversee, on average, 3-5 District Managers (covering 15-25 stores) and are responsible for ensuring all districts meet company standards, performance goals, and communication expectations.

Responsibilities:

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Qualifications:

• Experience managing employees and retail/business operations
• Excellent verbal communication
• Professional appearance and demeanor
• Strong leadership, time management, and communication skills

We’re looking forward to hearing from you!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.