General Manager

Vape City; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Vape City in Texas seeks a General Manager (GM) to oversee 3-5 District Managers, covering 15-25 stores, and ensure districts meet company standards and performance goals. The GM will lead scheduling, staffing, and operational coordination, drive district-wide sales, and maintain professional communication across all districts while upholding company policies.

Reliable transportation and the ability to work full-time with a 50+ hour schedule are required.

Qualifications

• Experience managing employees and retail/business operations.
• Excellent verbal communication.
• Professional appearance and demeanor.
• Strong leadership, time management, and communication skills.

Responsibilities

• Conduct store and DM visits to verify performance, compliance, and cleanliness.
• Review and approve promotions, demotions, quits, and terminations.
• Assist with scheduling, staffing coverage, and operational coordination.
• Manage group chats and ensure professional communication across districts.
• Hold regular conferences with Operations Management to address issues, goals, and results.
• Drive district-wide sales performance and accountability to targets.
• Report maintenance issues and service outages promptly and ensure follow-through.
• Escalate HR or operational concerns when necessary.
• These are primary duties but not an all-inclusive list of responsibilities.

Skills

People management

Retail operations

Verbal communication

Leadership

Time management

Job description

Description

General Manager (GM)

Location: Texas (multiple districts)

Schedule: Full-time | 50+ hrs/week | Reliable transportation required

Overview:

General Managers oversee, on average, 3-5 District Managers (covering 15-25 stores) and are responsible for ensuring all districts meet company standards, performance goals, and communication expectations.

Responsibilities:

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Qualifications:

• Experience managing employees and retail/business operations
• Excellent verbal communication
• Professional appearance and demeanor
• Strong leadership, time management, and communication skills

We’re looking forward to hearing from you!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.