General Manager

Vape City; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Vape City in Texas is seeking a General Manager (GM) to oversee 3-5 District Managers who supervise 15-25 stores. The GM ensures districts meet company standards, performance goals, and communication expectations.

Responsibilities include regular store visits, reviewing promotions and terminations, assisting with scheduling, coordinating operations, and driving district-wide sales. Strong leadership and clear communication are essential to elevate results.

Qualifications

• Experience managing employees and retail/business operations.
• Excellent verbal communication.
• Professional appearance and demeanor.
• Strong leadership, time management, and communication skills.

Responsibilities

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Skills

Experience managing employees

Retail operations

Verbal communication

Leadership

Time management

Professional appearance

Job description

Description

General Manager (GM)

Location: Texas (multiple districts)

Schedule: Full-time | 50+ hrs/week | Reliable transportation required

Overview:

General Managers oversee, on average, 3-5 District Managers (covering 15-25 stores) and are responsible for ensuring all districts meet company standards, performance goals, and communication expectations.

Responsibilities:

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Qualifications:

• Experience managing employees and retail/business operations
• Excellent verbal communication
• Professional appearance and demeanor
• Strong leadership, time management, and communication skills

We’re looking forward to hearing from you!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.