General Manager

Papa Johns; Pittsburgh (Allegheny County); On-site; USD 68,000 - 83,000; Full time

Job summary

Papa Johns is seeking an enthusiastic and experienced General Manager to lead daily operations, ensure high-quality products, and deliver exceptional customer service. You’ll coach a team, manage budgets, forecast performance, and drive profitability while upholding Papa Johns standards.

This role offers a competitive base salary with a bonus plan and opportunities to influence growth and guest satisfaction.

Qualifications

• Budget management and financial analysis experience to drive profitability.
• 3+ years of restaurant management in fast-paced environments.
• Strong communication and interpersonal skills for staff and customers.

Responsibilities

• Guide and mentor the team to deliver exceptional service and uphold standards.
• Lead operational strategies to meet goals for quality, service, and profitability.
• Oversee budgeting, forecasting, and P&L management.
• Manage inventory and ordering to prevent waste and shortages.
• Ensure compliance with policies, regulations, and food safety standards.

Skills

Budget management

Financial analysis

Restaurant management

Communication

Team leadership

Operational excellence

Transportation required

Job description

Papa Johns is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant’s operational success, financial performance, and overall customer experience.

Along with a competitive salary, you’ll also be rewarded with an incentive-driven bonus plan that recognizes your hard work and success!

This is your opportunity to become a key player in the continued growth of Papa Johns, where you’ll have the chance to lead a dedicated team and make a significant impact on the business.

Compensation

$75,000 per year base + bonuses

Qualifications

• Solid experience in budget management and financial analysis to drive profitability.
• 3+ years of experience in restaurant management, preferably in a fast-paced environment.
• Ability to thrive in a fast-paced, results-driven environment while maintaining a positive and engaging atmosphere.
• Strong communication and interpersonal skills to manage both staff and customer relationships effectively.
• Must have reliable transportation to get to and from the store, the bank, and required meetings.

Responsibilities

• Guide and mentor your team to ensure exceptional service, cleanliness, and adherence to Papa Johns standards.
• Lead operational strategies to meet and exceed company goals for quality, customer service, and profitability.
• Oversee financial performance, including budgeting, forecasting, and managing profit and loss.
• Manage inventory levels and ensure accurate ordering processes to prevent overstocking or shortages, while reducing waste.
• Ensure the restaurant is compliant with all company policies, industry regulations, and food safety standards to guarantee a safe, clean environment for both staff and customers.