General Manager

Papa John's - Clifton Ave; Baltimore (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

A prominent pizza chain in Baltimore is seeking an enthusiastic General Manager to drive operational success and ensure high-quality customer service. In this role, you will oversee financial performance, manage inventory, and lead a dedicated team. The ideal candidate has over 3 years of experience in restaurant management and excellent leadership skills. A competitive salary with an incentive-driven bonus plan is offered.

Qualifications

• 3+ years of experience in restaurant management, preferably in a fast-paced environment.
• Strong leadership abilities with a passion for building and developing high-performing teams.
• Excellent communication skills to effectively manage both staff and customer relations.
• Solid experience in budget management and financial analysis to drive profitability.
• Must have reliable transportation to get to and from the store, the bank, and required meetings.

Responsibilities

• Manage inventory levels and ensure accurate ordering processes.
• Oversee financial performance including budgeting and profit maintenance.
• Lead operational strategies for customer satisfaction and product quality.
• Mentor and develop your team for consistent delivery of standards.
• Ensure compliance with all company policies and food safety standards.

Skills

Leadership

Communication

Budget management

Team development

Job description

Papa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant’s operational success, financial performance, and overall customer experience. Along with a competitive salary, you’ll also be rewarded with an incentive-driven bonus plan that recognizes your hard work and success! This is your opportunity to become a key player in the continued growth of Papa John’s, where you’ll have the chance to lead a dedicated team and make a significant impact on the business.

Responsibilities

• Manage inventory levels and ensure accurate ordering processes to prevent overstocking or shortages, while reducing waste.
• Oversee financial performance, including budgeting, forecasting, and maintaining profitability through effective cost controls.
• Lead and execute operational strategies to achieve business goals for customer satisfaction, product quality, and profitability.
• Mentor and develop your team by providing guidance, feedback, and training to ensure consistent delivery of Papa John’s standards.
• Ensure compliance with all company policies, industry regulations, and food safety standards.

Qualifications

• 3+ years of experience in restaurant management, preferably in a fast-paced environment.
• Strong leadership abilities with a passion for building and developing high-performing teams.
• Excellent communication skills to effectively manage both staff and customer relations.
• Solid experience in budget management and financial analysis to drive profitability.
• Must have reliable transportation to get to and from the store, the bank, and required meetings.

Compensation

Compensation: $60,000-$100,000 per year