General Manager

BW WILLISTON LLC; North Dakota; On-site; USD 100,000 - 140,000; Full time

Job summary

BW WILLISTON LLC seeks a hands-on General Manager to lead an IHG limited-service hotel in a high-growth market. You will build strong teams, drive guest experiences, and maximize hotel performance under the True Hospitality for Good banner.

Lead operations across Front Office, Housekeeping, Maintenance, and Guest Services; drive revenue, uphold brand standards, and serve as the community ambassador in a fast-paced environment.

Qualifications

• Proven GM or senior hotel leadership experience (limited-service preferred).
• Knowledge of IHG systems (Opera, Merlin, N2 pricing) preferred.
• Hands-on, visible leader who leads by example.
• Passion for guest service and team development.
• Ability to thrive in a fast-paced, growing market.

Responsibilities

• Lead overall hotel operations including Front Office, Housekeeping, Maintenance, and Guest Services
• Drive guest satisfaction scores, brand compliance, and service excellence
• Recruit, train, coach, and inspire a high-performing team culture
• Manage labor, forecasting and performance
• Maximize revenue through strong rate strategy, cost control, and local market awareness
• Ensure compliance with all IHG brand standards, safety, and regulatory requirements
• Act as the hotel’s ambassador in the community and local market

Skills

GM experience

Hotel leadership

Guest service

Team development

Operations management

Revenue management

Forecasting

Job description

Job Description

General Manager with a IHG Limited-Service Hotel | High-Growth Market

Be part of something growing. Lead where it matters.

We are seeking an experienced, hands-on General Manager to lead one of our IHG limited-service hotels in a rapidly expanding, high-demand market. This is an exciting opportunity for a driven hospitality leader who thrives on building strong teams, delivering memorable guest experiences, and maximizing hotel performance.

At IHG, we believe in True Hospitality for Good—creating meaningful connections with guests, colleagues, and owners alike. As General Manager, you’ll bring that promise to life every day.

Your Day-to-Day

• Lead overall hotel operations including Front Office, Housekeeping, Maintenance, and Guest Services
• Drive guest satisfaction scores, brand compliance, and service excellence
• Recruit, train, coach, and inspire a high-performing team culture
• Manage labor, forecasting and performance
• Maximize revenue through strong rate strategy, cost control, and local market awareness
• Ensure compliance with all IHG brand standards, safety, and regulatory requirements
• Act as the hotel’s ambassador in the community and local market

What We’re Looking For

• Proven General Manager or senior hotel leadership experience (limited-service preferred)
• Strong knowledge of IHG systems, including Opera, Merlin, N2 pricing, brand standards, and brand culture (preferred)
• A hands-on, visible leader who leads by example
• Passion for guest service and team development
• Ability to thrive in a fast-paced, growing market

Why You’ll Love This Role

• Lead a hotel in a booming market with strong growth potential
• Competitive salary with performance-based incentives
• Opportunity to make a real impact and shape the hotel’s success
• Support of a globally respected hospitality brand