Hotel General Manager

BW WILLISTON LLC; Williston (ND); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

BW WILLISTON LLC, in partnership with IHG Limited-Service brand, seeks an experienced General Manager to lead one of our hotels in Williston, ND. This hands-on leader will guide daily operations, build strong teams, and deliver memorable guest experiences in a high-demand market.

You will drive front office, housekeeping, maintenance, and guest services, champion brand standards, and maximize revenue through effective rate strategies.

Qualifications

• Proven General Manager or senior hotel leadership experience (limited-service preferred).
• Strong knowledge of IHG systems, including Opera, Merlin, N2 pricing, brand standards, and brand culture (preferred).
• A hands-on, visible leader who leads by example.
• Passion for guest service and team development.
• Ability to thrive in a fast-paced, growing market.

Responsibilities

• Lead overall hotel operations including Front Office, Housekeeping, Maintenance, and Guest Services
• Drive guest satisfaction scores, brand compliance, and service excellence
• Recruit, train, coach, and inspire a high-performing team culture
• Manage labor, forecasting and performance
• Maximize revenue through strong rate strategy, cost control, and local market awareness
• Ensure compliance with all IHG brand standards, safety, and regulatory requirements
• Act as the hotel’s ambassador in the community and local market

Skills

Guest service leadership

Team development

Operations management

Budgeting

Brand standards

Job description

Benefits:

• Bonus based on performance
• General Manager with a IHG Limited-Service Hotel | High-Growth Market
• Be part of something growing. Lead where it matters.

We are seeking an experienced, hands-on General Manager to lead one of our IHG limited-service hotels in a rapidly expanding, high-demand market. This is an exciting opportunity for a driven hospitality leader who thrives on building strong teams, delivering memorable guest experiences, and maximizing hotel performance.

At IHG, we believe in True Hospitality for Good—creating meaningful connections with guests, colleagues, and owners alike. As General Manager, you’ll bring that promise to life every day.

Your Day-to-Day

• Lead overall hotel operations including Front Office, Housekeeping, Maintenance, and Guest Services
• Drive guest satisfaction scores, brand compliance, and service excellence
• Recruit, train, coach, and inspire a high-performing team culture
• Manage labor, forecasting and performance
• Maximize revenue through strong rate strategy, cost control, and local market awareness
• Ensure compliance with all IHG brand standards, safety, and regulatory requirements
• Act as the hotel’s ambassador in the community and local market

What We’re Looking For

• Proven General Manager or senior hotel leadership experience (limited-service preferred)
• Strong knowledge of IHG systems, including Opera, Merlin, N2 pricing, brand standards, and brand culture (preferred)
• A hands-on, visible leader who leads by example
• Passion for guest service and team development
• Ability to thrive in a fast-paced, growing market

Why You’ll Love This Role

• Lead a hotel in a booming market with strong growth potential
• Competitive salary with performance-based incentives
• Opportunity to make a real impact and shape the hotel’s success
• Support of a globally respected hospitality brand

Ready to Lead?

If you’re a results-driven hospitality professional who loves managing people, engaging with guests, and driving success in a high-energy environment—we’d love to hear from you.