Assistant General Manager

Pdk Airport LLC DBA Holiday Inn Portland Airport; Portland (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Dental insurance

Vision insurance

Career advancement opportunities

Job summary

Pdk Airport LLC DBA Holiday Inn Portland Airport in Portland, Oregon is seeking an Assistant General Manager (AGM) for full-time leadership in hotel operations. As AGM, you will manage daily operations, ensure high-quality guest experiences, and lead a dedicated team across various departments. With 3-5 years of hotel management experience required, this role provides clear pathways to General Manager positions while benefiting from a supportive environment and exceptional growth opportunities.

Qualifications

• 3–5+ years of hotel leadership or supervisory experience.
• Strong knowledge of hotel operations and guest service standards.
• Proven ability to lead teams and drive results.

Responsibilities

• Oversee daily operations across all hotel departments.
• Ensure a seamless, high‑quality guest experience.
• Lead, coach, and support department managers.

Skills

Hotel leadership or supervisory experience

Knowledge of hotel operations and guest service standards

Strong communication skills

Problem-solving skills

Organizational skills

Job description

Benefits

• Employee discounts
• Health insurance
• Dental insurance
• Vision insurance

Assistant General Manager (AGM)

Holiday Inn | Full‑Service Hotel Schedule: Full‑Time | Flexible (including evenings, weekends & holidays)

Lead Operations. Elevate Guest Experience. Grow Your Career.

Are you a hands‑on hotel leader ready to take the next step toward a General Manager role?

We’re looking for a driven Assistant General Manager (AGM) to partner with the General Manager and lead day‑to‑day operations across all departments. This is a high‑impact leadership role where you’ll directly influence guest satisfaction, team performance, and hotel profitability.

At Holiday Inn, part of the globally recognized IHG Hotels & Resorts family, you’ll join a team committed to delivering exceptional hospitality and operational excellence.

What You’ll Do

As AGM, you’ll be the operational backbone of the hotel, supporting all departments and ensuring everything runs smoothly.

• Oversee daily operations across Front Desk, Housekeeping, F&B, Maintenance, and Guest Services
• Ensure a seamless, high‑quality guest experience from arrival to departure
• Lead, coach, and support department managers and team members
• Handle guest concerns and service recovery with professionalism and urgency
• Monitor occupancy, room readiness, and operational performance
• Assist with budgeting, labor management, and cost control initiatives
• Conduct routine inspections to maintain brand and cleanliness standards
• Support hiring, training, and team development efforts
• Ensure compliance with safety standards, policies, and procedures

What We’re Looking For

• 3–5+ years of hotel leadership or supervisory experience
• Experience across multiple hotel departments (Rooms + F&B preferred)
• Strong knowledge of hotel operations and guest service standards
• Proven ability to lead teams and drive results
• Financial awareness (labor, cost control, daily reports)
• Hands‑on, visible leadership style
• Strong communication, problem‑solving, and organizational skills
• Flexibility to work varied schedules

What You’ll Get

• Benefits package (for eligible employees)
• Employee hotel discounts through IHG
• Career advancement opportunities (AGM to GM track)
• Supportive leadership team and growth‑focused environment

Why This Role

• Clear path to General Manager advancement
• Opportunity to lead across all hotel departments
• Make a direct impact on guest experience and operations
• Work with a globally recognized hospitality brand

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.