General Manager

StretchLab; Lubbock (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base salary plus commissions

Performance bonuses

Complimentary studio services

Retail discounts

Job summary

StretchLab in Texas is seeking a hands-on Studio General Manager to lead our team, drive membership sales, and grow our community presence. This role is 80% sales-driven and 20% operations, requiring a proven ability to hit targets and build partnerships.

You will recruit and coach practitioners, optimize scheduling, and manage KPIs while delivering exceptional client experiences and studio growth in the Lubbock area.

Qualifications

• Minimum 1 year of sales experience in fitness, gym, or retail.
• Ability to generate leads and network locally.
• Proven leadership and ability to train a diverse team.
• Comfort with studio management software and sales metrics.

Responsibilities

• Outreach to generate and convert leads into monthly memberships.
• Own the full sales cycle and onboarding of new members.
• Drive grassroots marketing and local partnerships to grow the studio.
• Recruit, onboard and manage practitioners; schedule staff; monitor KPIs.

Skills

Membership sales

Lead generation

Team leadership

CRM proficiency

Data reporting

Tools

ClubReady

Job description

Who Are We?

We are a wellness studio dedicated to helping our members improve their mobility and flexibility, so they can move better, feel better and live better through customized, one-on-one assisted stretching wellness programs.

We are looking for an ambitious, high-energy Studio General Manager to lead our team, drive membership sales, and grow our presence in the community.

Position Overview

This is a hands-on full-time role that is 80% focused on sales, lead generation, and local marketing, and 20% on operations and staff management. If you thrive on chasing targets, and building community partnerships, this is the job for you.

Sales & Lead Generation

• CRM Management: Conduct consistent outbound calls, texts, and emails to cultivate leads and follow up with missed guests.
• Drive Membership Growth: Own the full sales cycle. Convert prospects into monthly recurring members through personalized introductory visits.
• Grassroots Marketing & Outreach: Generate fresh leads weekly through corporate wellness events, pop-up events, and partnerships with local businesses.
• Member Retention: Build a community culture to minimize member attrition and handle member service needs.

Operations

• Recruit & Lead: Recruit, onboard, and manage a high-performing team of certified stretch practitioners (Flexologists).
• Scheduling: Create and optimize staff schedules to maximize floor coverage and labor efficiency.
• Daily Administration: Run key performance metrics (KPIs) through our studio software (ClubReady).

What We Are Looking For

• Background in Sales: Minimum 1 year of experience in membership sales, gym/fitness sales, or retail sales.
• Lead Generation Machine: Comfortable with cold outreach, direct face-to-face marketing, and local networking.
• Natural Leader: Ability to inspire, train, and manage a diverse team to hit daily and monthly revenue goals.
• Tech-Savvy: Comfortable learning studio management software and running sales metrics reports.

What We Offer

• Base salary plus uncapped commissions on membership sales.
• Monthly and quarterly performance bonuses tied to studio revenue growth.
• Complimentary studio services and discounts on retail products.