Fitness Studio General Manager

StretchLab - Blue Bell; Center Square (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Salaried position

Commission on sales

Monthly bonus

Complimentary membership

Employee Retail Discount

Retirement plan

Training & development

Wellness resources

Job summary

StretchLab - Blue Bell is seeking a full-time General Manager to drive membership growth, sales, and service excellence for our luxury fitness brand. The role focuses 80-90% on sales, marketing, and business development, with 10-20% on staff management and studio operations.

The GM will lead generation, social media campaigns, and retail revenue while managing front desk operations and tours. Flex schedule up to 6 days/week, including evenings and weekends, with a salary and performance bonuses.

Qualifications

• 1+ years in the fitness industry and a passion for wellness.
• 2+ years of sales, marketing, and business development experience.
• Proven experience in social media marketing and grassroots community outreach marketing.
• Confident in generating sales, completing cold calls, and converting leads.
• Organized with strong attention to detail, able to multitask, prioritize, and meet deadlines.
• Professional, punctual, reliable, and relatable.
• Ability to manage and drive multiple revenue streams including memberships and retail.
• Data-driven, experienced with navigating CRMs, tracking and delivering metric targets.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person and over the phone.
• Must be solution-based, results-oriented, possess a competitive spirit and ability to deliver with a sense of urgency.
• Ability to recognize areas of improvement and make changes using good judgment.
• Solid writing and grammar skills.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the general public.
• Proficiency with computers and Studio software.
• Candi dates must be able to work a flexible schedule of up to 6 days a week, 50-60 hours including evenings and weekend availability

Responsibilities

• Lead generation including Grass Roots Marketing and networking.
• Schedule and participate in networking/community events and studio promotions.
• Secure and convert organic and digital leads.
• Manage our social media presence and drive social media marketing campaigns.
• Implement sales process to schedule prospects into first visit and membership sales.
• Drive retail sales.
• Manage the front desk to greet and check-in clients and prospects when they enter the studio.
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants.
• Proficiency in gym management software and POS to include revenue reports, etc.
• Independently make decisions related to high-level customer service.
• Maintain cleanliness and organization of the studio.
• Enforce studio policies and proceduresHire and manage staff scheduling and meetings.
• Any other duties as assigned.

Skills

Sales

Marketing

Leadership

Communication

Negotiation

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Wellness resources

A national leader in the boutique fitness industry is seeking a qualified General Manager to focus on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to be a part of an exciting startup experience, build community connections, and apply your expertise to drive our rapid new member growth journey.

Position:

The General Manager will lead the delivery of our sales and membership growth targets. This role is comprised of 80-90% sales, marketing, and business development; and 10-20% staff management and studio operations.

Requirements:

• 1+ years in the fitness industry and a passion for wellness
• 2+ years of sales, marketing, and business development experience
• Proven experience in social media marketing and grassroots community outreach marketing
• Confident in generating sales, completing cold calls, and converting leads
• Organized with strong attention to detail, able to multitask, prioritize, and meet deadlines
• Professional, punctual, reliable, and relatable
• Ability to manage and drive multiple revenue streams including memberships and retail
• Data-driven, experienced with navigating CRMs, tracking and delivering metric targets
• Must be fluent in English and have excellent communication and strong interpersonal skills in person and over the phone
• Must be solution-based, results-oriented, possess a competitive spirit and ability to deliver with a sense of urgency
• Ability to recognize areas of improvement and make changes using good judgment
• Solid writing and grammar skills
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients, and the general public
• Proficiency with computers and Studio software
• Candidates must be able to work a flexible schedule of up to 6 days a week, 50-60 hours including evenings and weekend availability

Duties:

• Lead generation including Grass Roots Marketing and networking
• Schedule and participate in networking/community events and studio promotions
• Secure and convert organic and digital leads
• Manage our social media presence and drive social media marketing campaigns
• Implement sales process to schedule prospects into first visit and membership sales
• Drive retail sales
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
• Proficiency in gym management software and POS to include revenue reports, etc.
• Independently make decisions related to high-level customer service
• Maintain cleanliness and organization of the studio
• Enforce studio policies and proceduresHire and manage staff scheduling and meetings
• Any other duties as assigned

Compensation & Perks:

• Salaried position
• Commission paid on sales
• Monthly bonus if all sales goals are met
• Complimentary membership while employed
• Employee Retail Discount
• Retirement plan