GBS Senior Manager: Transformation & Operating Models

EY; Charleston (WV); Remote; USD 128,000 - 235,000; Full time

Job summary

EY is seeking a Global Business Services Senior Manager to lead engagements across finance, HR, IT, procurement, and supply chain, focusing on strategy and operating model design. You will guide cross-functional teams, collaborate with C-suite stakeholders, and drive transformation programs with AI and automation capabilities.

The role emphasizes leadership, client management, and practice development within EY’s GBS practice, with significant visibility and opportunities to shape

Qualifications

• Bachelor's degree or higher with 5–6 years of related work experience
• 5+ years in advisory services in finance function focus
• Experience leading teams and managing engagements
• Experience with large-scale finance transformation or ERP implementations

Responsibilities

• Lead client engagements across domestic and multinational companies in GBS strategy and operating model design
• Develop cross-functional teams and guide executive stakeholders
• Drive sales, delivery, and performance improvement in GBS programs
• Embed AI, RPA, data platforms and intelligent workflows into GBS operations
• Mentor team members and contribute to capability development

Skills

Leadership

Communication

Advisory services

Finance transformation

ERP implementation

Education

Bachelor's degree

Master's degree

Job description

EY is seeking a Global Business Services Senior Manager to lead engagements across finance, HR, IT, procurement, and supply chain, focusing on strategy and operating model design. You will guide cross-functional teams, collaborate with C-suite stakeholders, and drive transformation programs with AI and automation capabilities.

The role emphasizes leadership, client management, and practice development within EY’s GBS practice, with significant visibility and opportunities to shape