Gate Security & Safety Associate (24/7)

Carvana; Hutchins (TX); Hybride; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Employee perks program

Résumé du poste

Carvana is seeking a bootson-the-ground Safety & Secure team member to protect associates, customers, and vehicles at our gate. You’ll be the visible Carvana presence, enforcing ingress/egress, coordinating with Inspection Center and Logistics, and staying composed during emergencies.

You’ll stay trained in first aid, CPR, AED, and safety procedures, ensuring the site remains open and safe under all weather conditions and shifts, with a 24/7 operation mindset.

Qualifications

• 1–2 years in a customer service environment.
• Strong verbal and written communication.
• Track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks in a fast-paced setting.

Responsabilités

• Lead with a service-first mindset in every interaction.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Communicate clearly and actively listen to signals.
• Monitor live cameras, review footage, and investigate intrusion alerts using the Safe & Secure App.
• Throw calm under pressure, collaborate with teams, and act decisively in emergencies.
• Manage vehicle movement through entrances and exits and maintain safety protocols.
• Be trained and certified in first aid, CPR, and AED and apply when necessary.
• Know emergency protocols cold to respond quickly.
• Keep the site operational in all weather conditions and ensure gates are always manned.

Connaissances

Customer service

Verbal communication

Written communication

Decision making

Relationship building

Multitasking

Conflict resolution

Outils

CCTV

RFID

Card Access

Description du poste

Carvana is seeking a bootson-the-ground Safety & Secure team member to protect associates, customers, and vehicles at our gate. You’ll be the visible Carvana presence, enforcing ingress/egress, coordinating with Inspection Center and Logistics, and staying composed during emergencies.

You’ll stay trained in first aid, CPR, AED, and safety procedures, ensuring the site remains open and safe under all weather conditions and shifts, with a 24/7 operation mindset.