Gastroenterology Front Office Specialist

Beth Israel Lahey Health; Boston (MA); Presencial; USD 28.000 - 38.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health is seeking a patient services assistant for an outpatient unit in Massachusetts. The role serves as the primary contact for patients and visitors, delivering excellent customer service by phone and in person while maintaining patient confidentiality.

You will verify demographic and insurance information, assist with check-in, registration, and scheduling, and liaise with clinicians to ensure smooth patient flow and timely service delivery.

Formación

• High School diploma or GED required; Associate’s degree preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers; navigate web-based applications.
• One year experience in healthcare or service environment preferred.

Responsabilidades

• Greet and assist patients/visitors courteously by phone and in person.
• Take complete and accurate information; relay to providers.
• Handle check-in/registration and verification of demographics.
• Process check-out and schedule follow-ups and tests.

Conocimientos

Written communications

Oral communications

Knowledge

Team work

Customer service

Educación

High school diploma or GED

Associate’s degree

Herramientas

Basic computer skills

Descripción del empleo

Beth Israel Lahey Health is seeking a patient services assistant for an outpatient unit in Massachusetts. The role serves as the primary contact for patients and visitors, delivering excellent customer service by phone and in person while maintaining patient confidentiality.

You will verify demographic and insurance information, assist with check-in, registration, and scheduling, and liaise with clinicians to ensure smooth patient flow and timely service delivery.