Gastroenterology Administrative Assistant

Beth Israel Lahey Health; Burlington (MA); On-site; USD 58,741,000 - 79,030,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support professional to assist a busy department. The role involves greeting patients, answering calls, scheduling appointments, and handling routine clerical tasks with attention to accuracy.

The ideal candidate will have a High School diploma or GED and 0-1 years of experience, with solid MS Office skills and strong customer service in a healthcare setting.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems including MS Office.

Responsibilities

• Answers and screens telephone calls, greets patients, visitors and staff.
• Types and prepares correspondence and documents to quality standards.
• Schedules appointments and maintains calendars for staff.
• Provides positive customer service to support department operations.
• Updates patient demographics and insurance information as needed.
• Queues prescriptions for renewal to assist licensed practitioners.
• Organizes and maintains department files and databases.

Skills

Customer service

Communication

Computer literacy

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an administrative support professional to assist a busy department. The role involves greeting patients, answering calls, scheduling appointments, and handling routine clerical tasks with attention to accuracy.

The ideal candidate will have a High School diploma or GED and 0-1 years of experience, with solid MS Office skills and strong customer service in a healthcare setting.