Infectious Disease Administrative Assistant — Patient-Focused Support

Beth Israel Lahey Health; Burlington (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support professional to provide essential office functions for the department within a healthcare setting. You will interact with patients, families, visitors and staff, delivering information with accuracy and courtesy.

The role includes scheduling, document preparation, data entry, and coordination with other departments to ensure smooth operations. A high school diploma and strong computer skills are required.

Qualifications

• High School diploma or GED is required.
• 0-1 years of related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access) preferred.

Responsibilities

• Answers and screens telephone calls, greets patients/families, visitors and staff, and directs requests.
• Types and prepares correspondence; proofs for grammar and spelling; drafts routine letters.
• Schedules appointments and maintains calendars; assists in conference preparation.
• Provides customer service that supports department operations.
• Processes routine forms and coordinates authorizations; communicates with hospital departments to resolve delays.

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Job description

Beth Israel Lahey Health is seeking an administrative support professional to provide essential office functions for the department within a healthcare setting. You will interact with patients, families, visitors and staff, delivering information with accuracy and courtesy.

The role includes scheduling, document preparation, data entry, and coordination with other departments to ensure smooth operations. A high school diploma and strong computer skills are required.