Gaming Field Technician: Travel, On-Call & Hands-On Tech

AGS - American Gaming Systems; Cut Bank (MT); On-site; USD 45,000 - 65,000; Full time

Job summary

AGS - American Gaming Systems is seeking a Field Service Technician to install, upgrade, and service casino gaming equipment across our properties. You’ll troubleshoot issues, perform preventive maintenance, and keep operations running smoothly for customers.

The role requires a high school diploma or GED, a valid driver’s license, knowledge of AC/DC electronics and computer networking, and the ability to work flexible hours including on-call shifts. Safety and accuracy come first.

Qualifications

• High School diploma or GED required.
• Valid driver’s license and vehicle insurance.
• Basic knowledge of AC/DC electronics and computer networking.
• Experience in electronics or computer networking; gaming experience is a plus.
• Basic computer skills and proficiency with Microsoft Office.
• Flexible schedule including mornings, nights, weekends, and holidays.
• Must be able to obtain licenses through gaming authorities where we operate.

Responsibilities

• Install, upgrade, and service gaming equipment.
• Perform preventative and general maintenance on casino products.
• Complete paperwork and reports accurately and timely.
• Provide best-in-class customer service to internal and external customers.
• Troubleshoot and resolve service incidents quickly and efficiently.
• Maintain inventory of parts and tools.
• Participate in weekly on-call rotation for after-hours support.
• Follow all safety protocols on site.

Skills

AC/DC electronics

Computer networking

Problem solving

Customer service

Education

High School diploma or GED

Tools

MS Office

Job description

AGS - American Gaming Systems is seeking a Field Service Technician to install, upgrade, and service casino gaming equipment across our properties. You’ll troubleshoot issues, perform preventive maintenance, and keep operations running smoothly for customers.

The role requires a high school diploma or GED, a valid driver’s license, knowledge of AC/DC electronics and computer networking, and the ability to work flexible hours including on-call shifts. Safety and accuracy come first.