Gaming Equipment Field Technician

AGS - American Gaming Systems; Las Vegas (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

AGS - American Gaming Systems is seeking a Field Service Technician to install, upgrade, and service gaming equipment across casino locations. You will troubleshoot issues, perform maintenance, and ensure compliance with safety standards.

You’ll travel to customer sites, work a flexible schedule including nights and weekends, and collaborate with internal teams. A high school diploma and driving license are required, with licensing through NGCB possible.

Qualifications

• High School diploma or GED required.
• Valid driver’s license and vehicle insurance.
• Basic knowledge of AC/DC electronics and computer networking.
• Experience with electronics or gaming equipment is a plus.
• Proficiency with Word, Excel, Outlook.
• Willingness to work mornings, nights, weekends, and holidays.

Responsibilities

• Install, upgrade, and service gaming equipment.
• Perform preventative maintenance on AGS casino products.
• Complete paperwork and reports accurately and on time.
• Provide excellent customer service to internal and external customers.
• Troubleshoot issues and escalate when needed.
• Track parts and inventory.
• Participate in weekly on-call rotation.
• Adhere to safety protocols in high-energy environments.

Skills

Problem solving

AC/DC electronics

Computer networking

Microsoft Office

Flexible schedule

Licensing eligibility

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

AGS - American Gaming Systems is seeking a Field Service Technician to install, upgrade, and service gaming equipment across casino locations. You will troubleshoot issues, perform maintenance, and ensure compliance with safety standards.

You’ll travel to customer sites, work a flexible schedule including nights and weekends, and collaborate with internal teams. A high school diploma and driving license are required, with licensing through NGCB possible.