Gaming Field Service Tech - Install, Repair & Travel

Light and Wonder International, Inc.; Las Vegas (NV); On-site; USD 48,000 - 64,000; Full time

Job summary

Light & Wonder International, Inc. is seeking a field service technician to install, service, and calibrate gaming products at customer sites.

You will perform troubleshooting at the assembly level, order parts, and maintain regular customer contact, with required daily paperwork including Field Service Reports and time/expense reports. The role requires a technical/electronics background, a valid driver’s license, and the ability to obtain a gaming card.

Qualifications

• Electrical/electronics background with 1 year experience.
• 1–3 years related experience and/or training or equivalent combination of education and experience.
• Must have a valid Driver's License and be able to obtain CDL if necessary.
• Valid gaming card (or the ability to obtain one)

Responsibilities

• Install, setup, maintain and reconfigure gaming products.
• Troubleshoot to assembly level (printer, bill validator, cables, etc.).
• Order replacement parts and supplies.
• Maintain contact with the customer on a regular basis during service.
• Complete daily Field service Reports, Time Sheets, Expense Reports.
• Perform initial quality inspection of delivered games to customer.
• Perform final inspection after game installation.
• Other tasks assigned by supervisor.
• Maintain knowledge of game components and jurisdictional requirements.
• Keep supervisor informed of ongoing issues.

Skills

Electrical knowledge

Basic electronics

Customer service

Manual dexterity

Attention to detail

Safety awareness

Education

High School Diploma/GED

Technical/Military Training

Tools

Multimeter

Screwdrivers

Wrenches

Drills

Polarity testers

Job description

Light & Wonder International, Inc. is seeking a field service technician to install, service, and calibrate gaming products at customer sites.

You will perform troubleshooting at the assembly level, order parts, and maintain regular customer contact, with required daily paperwork including Field Service Reports and time/expense reports. The role requires a technical/electronics background, a valid driver’s license, and the ability to obtain a gaming card.