Gaming Field Service Technician – Travel & On-Call

Light & Wonder; Las Vegas (NV); In loco; USD 42.000 - 68.000; Tempo pieno

Descrizione del lavoro

Light & Wonder in Las Vegas, NV seeks a Field Service Technician to install, configure and maintain gaming products at customer sites. You will perform troubleshooting down to assembly level, order parts, and maintain thorough field documentation.

The role requires a technical background with electronics experience, a valid driver's license, and ability to travel, including nights and weekends. A gaming card or ability to obtain one is required.

Competenze

• High School Diploma or GED required; technical or military training is a plus.
• 1 year electrical/electronics experience preferred.
• Valid driver’s license and ability to obtain CDL if necessary.
• Valid gaming card or ability to obtain one.

Mansioni

• Install, setup, maintain and reconfigure gaming products.
• Troubleshoot to assembly level (printer, bill validator, cables).
• Order replacement parts and supplies.
• Maintain regular contact with customers and perform post-work follow-ups.
• Complete daily paperwork (Field service reports, time sheets, expense reports).
• Perform quality inspections of delivered games and ensure proper operation post-installation.
• Maintain knowledge of game components and jurisdictional requirements.
• Report issues to supervisor and communicate updates.

Conoscenze

Electronics basics

Electrical troubleshooting

Hand tools proficiency

Customer communication

Formazione

High School Diploma

Technical/Military Training

Strumenti

Multimeter

Screwdrivers

Drills

Crimping tools

Descrizione del lavoro

Light & Wonder in Las Vegas, NV seeks a Field Service Technician to install, configure and maintain gaming products at customer sites. You will perform troubleshooting down to assembly level, order parts, and maintain thorough field documentation.

The role requires a technical background with electronics experience, a valid driver's license, and ability to travel, including nights and weekends. A gaming card or ability to obtain one is required.