Gaming Equipment Field Technician

Valicy

Redding (CA)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Job summary

Valicy seeks a Casino Field Service Technician to travel within a designated territory, performing preventive maintenance and troubleshooting for gaming machines. The role focuses on service delivery, customer relationships, and timely issue resolution.

Daily travel across casino locations, diagnosing and repairing EGMs, maintaining logs and incident reports. Requires strong communication, driving license, and willingness to work flexible hours and travel extensively.

Qualifications

Must be 21+ with valid driver’s license and the ability to obtain gaming licenses.
1+ year of experience configuring, testing, or repairing electronic equipment.
Strong interpersonal and written communication skills; highly responsive.
Willingness to travel up to 75% across multiple states; flexible hours including weekends.

Responsibilities

Install, configure, troubleshoot, and update gaming products at casino locations.
Ensure EGMs are functioning through diagnostics and software configurations; repair as needed.
Swiftly document incident reports and maintain maintenance records with clarity and accuracy.
Update and manage daily/weekly technical logs to reflect current status.
Be the primary point of contact and build long-term relationships with customers.