Gaming Field Service Technician II: EGM & Tech Repair

LNW Gaming, Inc.(KAC); California; Hybrid; USD 37,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Paid vacation

Generous 401(k)

Tuition assistance

Job summary

Light & Wonder in Los Angeles seeks a Field Service Technician to install, troubleshoot and maintain electronic gaming machines and related hardware in casino environments. You will travel to sites, perform PMs on EGMs, Coolsign, signage, and utility products, and manage parts inventory under supervision.

The role emphasizes safety, PPE usage, and customer-facing professionalism, with required driver’s license, gaming card eligibility, and HS diploma.

Qualifications

• Must have valid driver’s license.
• Valid gaming card (or ability to obtain one).
• High School Diploma/GED required.
• Technical/Military Training is a plus.

Responsibilities

• Move, load, unload, and transport L&W products to customer sites.
• Install, setup, troubleshoot, configure, and perform PM on EGMs and related products.
• Maintain accurate part inventory.
• Learn and understand L&W gaming products and operation.
• Use Service Max and Zinc to manage tickets and parts.
• Wear PPE and follow safety procedures.

Skills

Mechanical assembly

Electronics troubleshooting

Schematic reading

EGMs knowledge

Admin tasks

MS Office

Customer interaction

Education

High School Diploma/GED

Technical/Military Training

Tools

Service Max

Zinc

Hand tools

Job description

Light & Wonder in Los Angeles seeks a Field Service Technician to install, troubleshoot and maintain electronic gaming machines and related hardware in casino environments. You will travel to sites, perform PMs on EGMs, Coolsign, signage, and utility products, and manage parts inventory under supervision.

The role emphasizes safety, PPE usage, and customer-facing professionalism, with required driver’s license, gaming card eligibility, and HS diploma.