Future Opening: Spa Concierge

Woodhouse Spa - Cedar Park; Town of Texas (WI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive pay and incentive programs

Paid vacations for full‑time employees

Generous discounts and opportunities to enjoy services and products

Paid training program in “The Woodhouse Way”

Work in a state‑of‑the‑art facility

Job summary

Woodhouse Spa - Cedar Park is looking for dedicated individuals to provide exceptional personal attention to guests from the moment they arrive. The position involves educating guests on the Woodhouse experience and ensuring a clean, welcoming atmosphere. Responsibilities include remembering guest preferences and supporting the leadership team when necessary.

The role offers competitive pay, paid vacations, and discounts on services. Ideal candidates thrive in a welcoming environment and embody the brand's values.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience and amenities.
• Answers the phone with a smile each time.
• Acts as the brand ambassador for a clean, safe environment.
• Remembers guest preferences to enhance their experience.
• Serves as backup for the leadership team during their tasks.

Job description

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience, including a warm welcome, introduction to the locker room and amenities, and ensuring a seamless experience.
• Answers the phone with a smile each time.
• Acts as the brand ambassador, ensuring the guest enters a clean, safe place with the right lighting, music, and scent.
• Remembers small details that make the experience special, such as the guest’s favorite drink or personal milestones.
• Serves as backup for the leadership team, ensuring operations run smoothly when they attend to larger tasks.

Perks & Benefits

• Competitive pay and incentive programs.
• Paid vacations for full‑time employees.
• Generous discounts and opportunities to enjoy services and products.
• Paid training program in “The Woodhouse Way.”
• Work in a state‑of‑the‑art facility.
• Specific benefits vary by location.

The Woodhouse Day Spa is an equal‑opportunity employer and a drug‑free and smoke‑free workplace.