Spa Concierge

The Woodhouse Spa - Rogers; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Competitive pay and incentive programs

Job summary

A leading spa company in Rogers is hiring Full Time and Part Time Spa Concierges to enhance guest experiences through personal attention and service excellence. Ideal candidates should be passionate, detail-oriented, and ready to embrace 'The Woodhouse Way' training. This role not only offers competitive pay but also a collaborative environment to develop unique talents while serving guests, ensuring happiness at every step.

Qualifications

• Passion for providing a delightful guest experience.
• Ability to be a brand ambassador and represent company values.
• Willingness to learn and embrace company training methods.

Responsibilities

• Provide personal attention from guest arrival to departure.
• Educate guests on services and amenities.
• Maintain a clean and welcoming environment.

Skills

Excellent communication

Attention to detail

Customer service orientation

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are hiring for Full Time and Part Time Spa Concierge and at Woodhouse Rogers, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Concierge:

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Woodhouse Perks include:

• Competitive Pay and Incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.