Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Virginia Beach (VA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Training & development

Salary plus commission/bonus

Paid time off

Growth potential

Life and Disability Insurance

Job summary

State Farm Agent in Virginia Beach seeks a motivated Customer Service Representative to support insurance agents and foster customer relationships. Role involves customer-oriented service and sales aimed at meeting client needs.

The ideal candidate is dedicated to client satisfaction, can achieve marketing goals, and is willing to obtain necessary licenses. Compensation ranges from $18.00 to $25.00 per hour, including performance bonuses and growth opportunities.

Qualifications

• Dedicated to customer service.
• Sales experience preferred.
• Able to obtain Property and Casualty License.
• Able to obtain Life/Health License.
• Achieve marketing goals.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers on insurance options.
• Communicate effectively to meet customer needs.

Skills

Customer service dedication

Sales experience (inside/outside)

Communication skills

Goal-oriented marketing

Job description

Role Description

Rose Goheen - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales‑mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Currently have or able to obtain Property and Casualty License.
• Currently have or able to obtain a Life/Health License.
• Able to achieve mutually agreed upon marketing goals.
• Interested in marketing products and services based on customer needs.

Benefits

• Bonus based on performance.
• Training & development.
• Salary plus commission/bonus.
• Paid time off (vacation and personal/sick days).
• Growth potential/Opportunity for advancement within my office.
• Life Insurance and Disability Insurance provided.

Compensation

$18.00 - $25.00 per hour