Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Zachary (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Job summary

State Farm Agent is seeking a Customer Service Representative to join their team in Zachary, Louisiana. The role focuses on providing exceptional customer service and establishing relationships with clients while educating them on insurance options.

This opportunity promises a rewarding career with salary plus commission, paid time off, and valuable experience. Applicants must possess a Property and Casualty license and a Life and Health license. Strong communication and organizational skills are essential.

Qualifications

• Interest in marketing products and services based on customer needs.
• Enthusiastic about the role of insurance and financial products.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Maintain a strong work ethic and commitment to success.

Skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Ability to work in a team

Able to multi-task

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills — written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Organizational skills.
• Self‑motivated.
• Detail oriented.
• Able to learn computer functions.
• Ability to work in a team environment.
• Ability to multi‑task.
• Property and Casualty license (must have currently).
• Life and Health license (must have currently).

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.