Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Columbus (IN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Job summary

State Farm Agent in Columbus, Indiana, is seeking a motivated Customer Service Representative to join their team. This role involves establishing customer relationships, providing excellent service, and marketing insurance products. The ideal candidate should be enthusiastic and detail-oriented, with strong communication skills.

This position offers hourly pay plus commission, paid time off, and valuable experience in a dynamic environment. If you are a self-starter looking for growth potential in your career, apply now.

Qualifications

• Must obtain Property and Casualty license.
• Must obtain Life and Health license.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, and market products.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task

Education

High School Diploma or equivalent

Tools

Windows applications

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)