Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off

Growth potential

Job summary

State Farm Agent is seeking a Customer Service Representative to join their team in Los Angeles, California. The role involves providing excellent customer service while assisting with inquiries related to insurance products and services. Ideal candidates will possess strong interpersonal and communication skills and are required to be bilingual in Spanish. The position offers hourly pay plus commission, as well as opportunities for advancement and valuable experience in a fast-paced environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Dedicated to customer service and able to perform computer functions.
• Ability to work in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Interpersonal skills

Communication skills

Bilingual - Spanish

Customer service dedication

Ability to multi-task

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Bilingual - Spanish required
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Location

We are located in the Van Nuys area across from Kaiser-Permanente Hospital at Woodman & Roscoe Blvd.

Insurance Services Offered

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning