Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Lilburn (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

State Farm Agent in Lilburn, GA is seeking a motivated Customer Service Representative to join their team. The role involves establishing customer relationships, providing exceptional service, and achieving marketing goals. Strong sales experience and excellent interpersonal skills are preferred.

This position also requires a Property and Casualty license and the ability to obtain a Life and Health license. Join us in helping customers with their insurance and financial services needs.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Sales experience

Excellent interpersonal skills

Self-motivated

Detail oriented

Bilingual - Spanish preferred

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

• Salary plus commission/bonus

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to multi-task
• Achieve mutually agreed upon marketing goals
• Bilingual - Spanish preferred
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

About the Team

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Lilburn, GA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning
• Medicare Plans

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.