Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; San Marcos (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly pay

Health benefits

Paid time off (vacation and personal/sick days)

Growth potential / opportunity for advancement

Job summary

State Farm Agent in San Marcos is seeking a motivated Customer Service Representative to join their team. This role involves establishing customer relationships, providing excellent service, and identifying customer needs.

The ideal candidate should possess strong communication skills, be detail-oriented, and have the ability to work in a team. Licensure for Property and Casualty and Life and Health is required. The agency offers a dynamic work environment with growth potential and valuable experience.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication skills – written, verbal and listening

Self‑motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi‑task

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Experience in a variety of computer applications, particularly Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Hourly pay
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential / opportunity for advancement within the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Our office is located in San Marcos & New Braunfels.
• Our office is open 9:00 am – 5:30 pm Monday to Friday.
• Additional languages spoken: Spanish.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees; these employees are not employees of State Farm.

Apply now and let us put you on the path to success.