Customer Service Representative - State Farm Agent Team Member

Stephanie Owens - State Farm Agent; White Marsh (MD); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Growth potential/Advancement

Job summary

Stephanie Owens - State Farm Agent seeks a Customer Service Representative to join their team. The role focuses on building relationships, educating customers about insurance options, and growing the agency through excellent service.

You will work in a fast-paced environment with opportunities for growth and advancement, enjoying a supportive, team-oriented culture and a compensation range aligned with industry norms.

Qualifications

• Sales or customer-facing experience preferred.
• Excellent communication skills, both written and verbal.
• Interest in insurance and financial products.
• Able to work in a fast-paced environment.
• Able to learn basic computer functions.
• Available to work Mon-Fri 9-5, Thu 9-7, Sat 9-12.
• Spanish language proficiency appreciated.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options using needs-based reviews.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Excellent communication

People oriented

Self-motivated

Detail oriented

Customer service

Team player

Computer skills

Schedule flexibility

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Must be available to work the following schedule: Mon-Fri 9-5pm; Thurs 9-7pm; Sat 9-12

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $27,000.00 - $35,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• We currently have 11 team members at our agency.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.