Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Leander (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off

Valuable experience

Opportunity for advancement

Job summary

State Farm Agent in Leander, Texas, is looking for a part-time customer service representative to establish relationships and educate clients about insurance options. The role emphasizes excellent communication and a proactive approach to customer needs.

This position offers competitive compensation including hourly pay plus commission, paid time off, and growth potential within the agency.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Bilingual – Spanish preferred

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent’s office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual – Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees; they are not State Farm employees.