Apertura Futura: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Baldwin (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Valuable career-building experience

Job summary

State Farm Agent in Baldwin, New York is hiring a Customer Service Representative to enhance client experiences within our successful insurance agency. This role involves resolving inquiries, establishing strong customer relationships, and coordinating with team members.

The ideal candidate excels in communication, customer service, and problem-solving. Benefits include a competitive salary, 401(k) matching, and growth potential within our office.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet customer needs.

Skills

Customer service orientation

Communication skills

Problem-solving

Job description

Role Description

As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Health benefits
• Valuable career-building experience

Compensation: $45,000.00 - $70,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Baldwin, New York.
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.