Apertura Futura: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Ridgefield (CT); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Flexible part-time hours

Valuable career-building experience

Job summary

State Farm Agent in Ridgefield is seeking a Customer Service Representative to enhance client experiences and support a successful insurance agency. The role includes establishing customer relationships, providing timely service for inquiries, and educating clients about insurance options.

The ideal candidate has strong communication skills, a dedication to customer service, and a proactive problem-solving approach. This position offers hourly pay plus commission, growth potential, and flexible part-time hours.

Qualifications

• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Able to successfully obtain a CT Insurance Producer's license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries.
• Use a needs-based review process to educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Charles Rio - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving
• Able to successfully obtain a CT Insurance Producer's license.

Benefits

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Flexible part-time hours
• Valuable career-building experience

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.